Coordinator, Communications & Issues Support

Description

Job Title: Coordinator, Communications and Issues Support 
Job Requisition ID: 54318
Ministry: Children and Family Services
Location: Open to Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: March 7, 2024
Classification: Program Services 2 (022PSA)
Salary: $2,345.14 to $3,076.28 bi-weekly ($61,208 to $80,290 / year)
 

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Child and Family Services Division (CFSD) is responsible for service delivery of Child Intervention services (including Child Protection, Foster and Kinship Care, Adoptions, Post Adoption Registry, and support for sexually exploited and drug-endangered children) including supporting other Ministry divisions responsible for program delivery to other vulnerable children. One of the priorities of the CFS Division is providing training to and supporting the practice of all staff at Campus Based Treatment Centres (CBTC).

What we offer:

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
• Public Service Pension Plan (PSPP) – https://www.pspp.ca
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
   

The final candidates will undergo an academic check, intervention record check and provide a suitable security screening (criminal record check). A completed CRC with 6 months at time of application is acceptable.

Qualifications

Education and Experience: University graduation in a related field; no experience required; or equivalent as described below.
 

Note: For professional work related to Communications (e.g. Public Affairs Officer), a directly related diploma is considered equivalent to university graduation in a related field.

 
Equivalency:

Directly related experience or education considered on the basis of:

• One year of experience for one year of education; or 
• One year of education for one year of experience.

 
Experience:

• Strong research, writing, editing and proofreading skills
• Ability to write a variety of communication products (speeches, new releases, advertising, articles, briefing notes, website content)
• Knowledge of Canadian Press Style Guides
• Understanding of issues management
• Ability to be creative in writing and communications planning
• Consulting skills
• Project management skills
• Computer skills
• Microsoft Office Suite 
• Microsoft M365
• SharePoint
• Internet
• Interpersonal skills
• Knowledge of advertising design, placement and GoA advertising policy, GoA Communications Policy and GoA Website Standards
• Understanding of graphic design and print production techniques
• Knowledge of Government of Alberta Visual Identity Guidelines and advertising policy
• Knowledge of Freedom of Information and Protection of Privacy (FOIP) legislation, policies and procedures
   

Preferred:

• Proficiency in using the Action Request Tracking System (ARTS) would be an asset.
• Familiarity with Government of Alberta policy development process, government structure, operations, and decision-making processes.
• Understanding of graphic design, video production/editing, and familiarity with Government of Alberta visual identity guidelines.
• Experience in developing briefing materials for executive-level decision-makers.
• Background in policy coordination and using project management and process improvement tools.
• Experience working within Children and Family Services will be considered an asset. 
• Operating knowledge of communications technology and equipment, as well as experience with creative software (Adobe Creative Suite, etc.) would be an asset.
• Critical thinking and solution-focused problem-solving skills.
• Ability to alternatively work as team player with minimal supervision. 
• Comfortably leading and facilitating a group. 
• Experience planning and executing events would be an asset.
• Knowledge of Canadian Press and Minister’s style guide for correspondence would be an asset.

Responsibilities

Are you a self starter, with a passion for communication and issues management? We are looking for a highly skilled Issues and Communications Coordinator to join our team and play a pivotal role in the ongoing operational coordination of divisional correspondence and support for the daily operations of the Communications and Issues Management Unit, and to support Alberta’s Campus Based Treatment Centres in achieving ministerial objectives. 
 
Reporting to the Manager, Communications and Issue Management, the Issues and Communications coordinator, would concentrate on gaining experience in the functions of communications by working closely with senior communications professionals in the fundamental areas of focus.
 

Key responsibilities of this position include but are limited to:

• In collaboration with the Communication and Issues Management Specialist provide communications writing support of information materials for both internal and external audiences.
• Draft  variety of other communication materials including content for the CBTC intranet site, speaking notes, bi-weekly newsletter, email and letter correspondence, presentations, reports and other publications.
• Provide communications support to program areas across the CBTCs.
• In collaboration with the Communications and Issues Management Specialist drafts communication plans and/or communications project plans
• Coordinate graphic design and promotional material production as required ensuring government guidelines and standards are met.
• Assist with arrangements for special events, stakeholder engagement, operational planning and displays or information booths.
• Occupational Health and Safety (OH&S) Support
• Administrative Support

This position is required to travel when needed.

For more information about this exciting role please reach out to Amanda LeBlanc at amanda.leblanc@gov.ab.ca

Term Of Appointment

36.25 Hours; 7.25 daily hours; 8:15 am to 4:30 pm (Monday to Friday)

How To Apply