| Date Posted: | Jan 21, 2024 | |
| Closing Date: | Feb 05, 2024 | |
| Competition Number: | 52485 |
| Location: | Alberta | |
| Status: | Summer / Seasonal | |
| Number of Positions: | 30 |
Description
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx
Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.
For more information about the Ministry of Forestry and Parks, please visit our website at: https://www.alberta.ca/forestry-and-parks
Positions are available one of six locations in the Southern Region:
• Beauvais Lake Provincial Park, located 20 km west of Pincher Creek in southwest Alberta.
• Cypress Hills Interprovincial Park, located 65km south of Medicine Hat.
• Dinosaur Provincial Park, located 48km NE of Brooks, Alberta
• Kinbrook Island Provincial Park, located just outside of Brooks, Alberta
• Tillebrook Provincial Park, located just east of Brooks, Alberta
• Writing-on-Stone/ Áísínai’pi Provincial Park, located 42km east of Milk River, AB
Qualifications
Information Officer (Administrative Support 2)
• High School Diploma with a preference with experience with point of sales machines, retail, cash handling and/or customer service
Lead Information Officer (Administrative Support 3)
• High School Diploma and one year of combined customer service and supervisory experience
Information Officer Supervisor (Administrative Support 4)
• High School Diploma and two years experience, preferably related to supervisory, retail and / or customer service
Assets for all Roles:
• Independent problem-solving and adaptability
• Ability to work both independently and in a team setting
• Well-developed interpersonal and communication skills
• A passion for engaging customers and providing professional, informative, and diplomatic service to a variety of people
• Outgoing, friendly personality that enjoys working with public in a team atmosphere; strong conflict resolution skills to manage customer complaints and facilitate feedback
• Knowledge of local tourism, amenities, local flora and fauna
• Good time management skills, ability to pay attention to detail and work well under pressure
Responsibilities
People with these jobs:
• Work mainly indoors, with some outdoors work in some parks.
• Are the first point of contact for most park visitors.
• Must provide a high level of customer services, receiving and appropriately handling public inquiries, comments and complaints.
• Must work closely with other park staff to
resolve complaints.
• May work in park visitor centres and/or
campground booths.
• May operate gift shops and/or campground stores and concessions
Pay Rate
$19.94-$29.75
Term Of Appointment
• Seasonal wage opportunities start April/May and end September/October 2024. Contract term is dependent on location and operational needs.
• All positions are required to work evenings, weekends and holidays throughout the summer as needed.
Notes
• Those selected for an interview will need to supply three work related references.
• Shared rental accommodations may be available.
Hours Per Week
40
How To Apply
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit https://www.alberta.ca/recruitment-principles, for more information. We thank all applicants for their interest. Only individuals selected for interviews will be contacted.